Privacy Policy

Introduction

Welcome to Lumem. We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect the following types of information:

Personal Information

• Name and email address
• Payment information (processed by Stripe)
• Profile information
• Authentication data

Usage Information

• Saved links and content
• Service interactions
• Browser type and device information
• IP address and location data

How We Use Your Information

We use your information for the following purposes:

• Providing and improving our services
• Processing your payments
• Communicating with you about updates and support
• Personalizing your experience
• Analyzing and optimizing our services
• Complying with legal obligations

Third-Party Services

We work with the following trusted service providers:

• Stripe: For secure payment processing
• OpenAI: For AI-powered content analysis
• MongoDB: For secure data storage
• Google Analytics: For usage analysis and service optimization

Each of these services has their own privacy policies and security measures.

Data Security

• Encryption of all transmitted data
• Regular security audits
• Strict access controls
• Continuous monitoring for security threats

We employ state-of-the-art security technologies to protect your data.

Your Rights

As a user, you have the following rights:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict data processing
• Data portability
• Object to processing

To exercise these rights, please contact us at privacy@lumem.ai

Data Retention

We retain your data only for as long as necessary to provide our services or as required by law.

After account deletion, your data will be completely removed within 30 days unless legal retention requirements mandate longer storage.

Changes to This Policy

We reserve the right to update this Privacy Policy. Significant changes will be communicated to you via email.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@lumem.ai