Terms of Service

1. Agreement to Terms

By accessing or using Lumem's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Service

Lumem provides a web-based platform for saving, organizing, and analyzing web content. Our services include:

• Web content saving and organization
• AI-powered content analysis and insights
• Content search and management tools
• Browser extension integration

3. User Responsibility and Content

You are solely responsible for all content you save, store, or share using our services. This includes:

• The legality of saved links and content
• Compliance with copyright and intellectual property laws
• Accuracy and appropriateness of saved content
• Any consequences resulting from your use of saved content

It is strictly prohibited to use our services to save, store, or share:

• Illegal content of any kind
• Content that infringes on intellectual property rights
• Malicious software or harmful code
• Content that violates privacy rights or data protection laws
• Any material that promotes illegal activities

Important: Lumem reserves the right to immediately terminate accounts and remove content that violates these terms. We may report illegal activities to relevant authorities.

EU Users: These terms do not limit your statutory rights as a consumer under EU law, including your right to withdraw from the contract and your data protection rights under the GDPR.

4. Disclaimer of Responsibility

Lumem explicitly disclaims all responsibility and liability for:

• Content saved or shared by users
• Accuracy or reliability of saved content
• Any actions taken based on saved content
• Availability or accessibility of saved links
• Third-party websites or resources
• Any damages or losses resulting from use of our services

Notice: Our service is provided 'as is' without any warranties of any kind. We do not review, verify, or endorse user-saved content.

5. User Accounts

To use our services, you must:

• Be at least 18 years old
• Register for an account with accurate information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

6. Subscription and Payments

We offer different subscription plans with varying features and usage limits:

• Free trial with limited features
• Monthly and annual subscription options
• Usage-based credit packages

Payments are processed securely through Stripe. Subscriptions automatically renew unless cancelled.

7. Acceptable Use

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Share harmful or malicious content
• Attempt to gain unauthorized access
• Use the service for automated or bulk operations without permission

8. Content and Copyright

When using our services:

• You retain ownership of your content
• You grant us license to store and process your content
• You are responsible for respecting others' intellectual property rights
• We may remove content that violates these terms

9. Service Availability and Changes

We strive to maintain high availability but do not guarantee uninterrupted service. We reserve the right to:

• Modify or discontinue features
• Change pricing with notice
• Update these terms
• Perform maintenance as needed

10. Limitation of Liability

While we strive to provide a reliable service, you acknowledge and agree that:

• We cannot guarantee the continuous availability of saved links, as third-party websites may change or become unavailable
• We do not verify or endorse the content of saved links
• Our AI-powered analysis and insights are provided as-is and should not be relied upon for critical decisions
• We are not responsible for the content, accuracy, or availability of third-party websites

For EU users:

• You retain all consumer protection rights granted by EU law
• You have the right to receive the service as described
• You can expect reasonable care and skill in providing our service
• Technical issues will be addressed within a reasonable timeframe

Notice: Lumem is a tool for saving and organizing web content. We do not create, control, or verify the content you save. You are responsible for ensuring your use of saved content complies with applicable laws and respects third-party rights.

11. Right of Withdrawal

If you are an EU consumer, you have the right to withdraw from this contract within 14 days without giving any reason. However:

• If you request immediate access to our services, your right of withdrawal may be limited
• For digital content, you acknowledge that you lose your right of withdrawal once the content download or streaming begins
• For subscription services, you may still cancel future payments according to our cancellation policy

To exercise your right of withdrawal, contact us at legal@lumem.ai with a clear statement of your decision to withdraw.

12. Dispute Resolution

If you are an EU resident:

• You may access the EU's online dispute resolution platform at https://ec.europa.eu/consumers/odr
• You retain the right to bring legal proceedings in your local courts under applicable consumer protection laws
• Alternative dispute resolution is available through your local consumer protection authority

13. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of Germany. For EU consumers:

• You retain the protection of mandatory provisions of the law of your country of residence
• You may bring legal proceedings in your local courts under applicable consumer protection laws
• These terms do not affect your statutory rights under EU consumer protection laws

14. Data Protection

As an EU-based service, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Lodge a complaint with your supervisory authority

See our Privacy Policy for detailed information about data processing. Privacy Policy

15. Contact Information

For any questions about these Terms of Service, please contact us at: legal@lumem.ai